Here are just a few of our core ServiceNow® focus areas. Connect today to learn more about our full solution suite.
IT Service Management (ITSM) – Incident, Problem, Change, Request
Take control of difficult legacy processes and tools with ServiceNow®’s single, cloud-based platform and software. Gain control, with no infrastructure required.
IT Operations Management (ITOM) – CMDB, Discovery, ServiceMapping, Orchestration
Proactively identify service issues and eliminate outages with a service-aware approach. Automate remediation.
IT Business Management (ITBM) – Demand Mgmt, Resource Mgmt, Project Portfolio Mgmt, Agile Development, Cost Transparency, Performance Analytics
Better manage demand, balance resources, manage agile and waterfall projects, plan budgets, and map costs. Free up resources for innovation.
Custom Application Development
Using ServiceNow®’s single, mobile and web development platform, we can create a custom application to extend across, and tie together, all of your business functions, people, and processes.
Customer Service Management (CSM)
Deliver effortless service to increase customer satisfaction, while proactively reducing case volumes and costs. Connect departments, workflows and systems. Automate across the enterprise.
Human Resource Service Management
Make it easy for employees to be employees, and make HR a hero. Improve employee productivity and satisfaction by providing quick and easy access to HR services.
Facilities Service Management
Manage, visualize and optimize the cost of occupancy. Automatically assign facilities requests using configurable rules. Experience the ease of facilities management from a single platform.