CONTENTS OUR VALUES .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 OUR SERVICES .. . . . . . . . . . . . . . . . . . . . . . . . . . . 4 THE WORK WE DO. . . . . . . . . . . . . . . . . . . . . . . 6 WHAT WE LOOK FOR. . . . . . . . . . . . . . . . . . . . 10 WHAT YOU CAN EXPECT. . . . . . . . . . . . . . . . . 11 BENEFITS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 WHAT OUR PEOPLE ARE SAYING.. . . . . . IBC VISION We help businesses engage their customers through the use of technology MISSION To be our client‘s first-choice provider of technology-related professional services and solutions VALUES We work as a flexible extension to our clients, offering exceptional service to earn a place as trusted advisors FOUNDED IN 2006, Norima has become known as a team of trusted advisors and innovators who help deliver on the most complex of projects, with a no-nonsense, practical, and technology agnostic approach. Our teams facilitate faster and more efficient business processes to improve our clients’ bottom lines, enhance their competitive advantage, and enable them to engage, understand, manage, and serve their customers and clients more effectively. Our approach, focused on building long-term, trusted partnerships, through clear, open, and honest communication has established us as a preferred service provider and has allowed us to rapidly grow our team of consultants throughout North America. With head offices in Winnipeg and San Diego, our consultants help clients coast to coast achieve their business and technology objectives by facilitating transformative change and process excellence. We work as a flexible and seamless extension to our clients, offering exceptional service in order to earn a place as their trusted advisors. WINNIPEG David Kuik and some of his bright technologists have worked with us from time-to-time on a variety of important projects for nearly 10 years. They are people I have come to trust and respect for the caliber of their work. ESTHER STEARNS Former Client 1